Foils in, timer on — and a new client's DM sits unanswered until they book with the salon that replied first. Six short lessons show you how to reply to every enquiry, rebook clients right when they're due and fill cancellations fast, with your own CRM to do it in.
It's rarely the cut or the colour. It's the DM that waited, and the regular who forgot to rebook.
A new client asks about balayage while your hands are full. By the time you reply, they've booked elsewhere.
They loved their colour and meant to rebook. Eight weeks later, nobody reminded them.
A cancellation leaves a gap, and there's no quick way to fill it.
Clients rave in the chair, but nobody asks them for a review at the right moment.
Your booking app and your socials keep the chairs moving. None of them reply to the DM still deciding, remind regulars when they're due, or fill a cancellation.If you're lucky enough to even have these.
It takes bookings from people who already know you. It doesn't reply to the person still deciding.
They show off your work. Nobody follows up the people who DM, comment or save your post.
A link isn't a reply. Half the people who ask a question never click it.
They keep your shelves full. They don't fill your book.
It gets you found. Nobody asks happy clients for the review at the right moment.
It comes out every month whether it brings in new clients or not.
What happens after someone DMs you, fills in your form or asks about a price? Who replies, how quickly — and can you see which enquiries turn into bookings?
That's the gap Lead Engine fills. Every enquiry gets a reply and a way to book, and regulars hear from you right when they're due. For $49 + GST a month.
Start the free lessonsOne lesson a day, about fifteen minutes each. This is what's set up by the end of week two.
Your portal opens straight away — your lessons on one side, your own CRM on the other.
You look back at your book and see which clients to go after — colour regulars, bridal, men's cuts or extensions.
One offer, one form. Every enquiry lands in People with their details.
Your Business Profile points to your page, and your reviews start to work for you.
A new enquiry gets a reply straight away and a check-in two days later — even when you can't get to the phone.
Short, friendly, sent at the right time, and kept on their card.
You ask at the right moment and see who sent whom.
Rebooking reminders go out by themselves when each client is due — so the book fills itself.
One a day, about fifteen minutes. You don't just learn it — you set it up while you watch, in a CRM that's already yours.
The lessons show you what to do. The CRM does it. Your meeting room is built in.
Every DM, enquiry, text and booking lands on the client it belongs to — so nothing waits while you're mid-colour.
Every client and regular, their stage, their next visit and everything said.
Your own email address and texts, kept on each client's card.
A reply the moment someone enquires, and rebooking reminders, sent by themselves.
A page for new clients, and a calendar they book straight into.
I've spent my career in commercial operations, government contracts, data analytics and financial markets — building the systems that keep work moving.
Lead Engine is the system I wanted small firms to have: the lessons that show you what to do, and the CRM that does it, in one place — at a price a solo stylist can say yes to.
No sales call. No demo. You're inside the moment you sign up.
Your portal opens straight after the form. Lesson 1 is waiting.
Every feature, on your own clients, before you pay for the plan.
Cancel before day 30 and the six lessons are still yours.
Solo stylists, chair renters and salon owners all use it differently. Here's who it suits.
One short form, about 30 seconds.
Your lessons and your own CRM together.
Lesson 1 is open now. Each one sets up a tool you keep.
The six lessons are free, always. Your CRM is free for 30 days, then $49 + GST a month — people, inbox, campaigns, pages, calendar and Keo Call. Emails and texts use tokens you buy when you need them.
One new regular covers it many times over.
Anything else? Call 03 9088 8054.
No. Keep your salon booking app for appointments. This is for enquiries, rebooking reminders, cancellations and reviews.
You do. The lessons give you a starting point, and you edit and approve every email and text before it runs.
About 15 minutes a day for six days. Each lesson sets up one tool while you watch, so there's no setup job at the end. After that the follow-up runs by itself.
No. If you can send an email and fill in a form, you can do this. The lessons show you exactly where to click.
Yes. Bring them in from a spreadsheet, and take them out again whenever you like. Your list stays yours.
The lessons are free. The CRM is free for 30 days, then $49 + GST a month, plus the emails and texts you send.
You buy tokens in packs from $10 + GST, and they're used as you send. Texting from your own dedicated mobile number is an optional add-on.
Your CRM carries on at $49 + GST a month. If you'd rather not, cancel before then and you won't pay for the plan. The six lessons stay yours either way.
Yes. There's no lock-in. Cancel from Settings whenever you like, and the lessons stay yours.
Lesson 1 takes fifteen minutes. By the end of the week, every new enquiry gets an answer — even mid-colour.
Start the free lessons